Skip to main content

Accessibility of Our Snorkeling Experience

Under SXM is committed to providing an enjoyable and safe experience for all visitors. We recognize that accessibility needs vary and strive to accommodate guests to the best of our ability. However, due to the nature of our park being located in open water, there are inherent challenges for individuals with mobility impairments, particularly those requiring wheelchair access.

Accessibility Limitations

  • Access to the snorkel park involves boarding a boat, which may require stepping or climbing.
  • Entering and exiting the water involves using a ladder or assisted entry, which may not be suitable for all individuals.
  • There are no fixed structures or walkways in the water to facilitate movement.

Personalized Assistance

While we regret that we cannot guarantee full accessibility for wheelchair users, we encourage anyone with specific requirements to contact us in advance. Our team will be happy to discuss any possible accommodations to enhance your experience based on your individual needs.

Accessibility of Our Website

  • Wherever possible, we use text instead of graphics to reduce the download time of pages and to increase your browsing / reading experience.
  • All images, where appropriate, have an alternative text attribute.
  • A link to details of how to contact us for further information offline is provided from every page.
  • The style of navigation remains consistent through the website.
  • On our social media, where ever possible, videos have subtitles if there is speech.
  • There are also text descriptions on the photos, where ever possible, on Instagram from August 2021.

Text Size

Some users might find the site easier to read by increasing the size at which text is displayed. To do this you can adjust your browser's settings by going to the View menu, then select 'text size' or 'text zoom' or 'zoom' and increase the size of the text. Many browsers also feature in-built short cuts to facilitate easy operation.

Problems Accessing Our Website

If you experience any difficulties accessing the site or have any comments or feedback on how we can improve your online experience, please do not hesitate to email us at: info@undersxm.com or to call us.

If you wish to use a text relay call please do so.

The above contact details can also be used to make a booking if doing so online is not the best option for you.

Contact Us

For any accessibility-related inquiries, please reach out to us at: